Matador Wipers: How ISO 9001 and Quality Assurance Benefit public service vehicle users
For bus and coach operators, component safety and reliability play a crucial role in ensuring passengers reach their destinations comfortably and on time, regardless of weather conditions. One seemingly small but essential component contributing to this are windscreen wipers. Matador wipers, backed by ISO 9001 certification and a strong commitment to quality assurance, offer significant advantages to PSV manufacturers and those maintaining the vehicles throughout their service life.
ISO 9001: The Cornerstone of Quality Management
ISO 9001 is an internationally recognised standard for quality management systems. Matador’s certification to this standard, which they have held since 2008, demonstrates their dedication to consistently meeting customer requirements and regulatory obligations. This translates into several key benefits for clients.
- Consistent Performance: ISO 9001 mandates well-defined processes for design, production, and delivery. This ensures that each item leaving the factory meets stringent quality criteria, resulting in predictable and reliable performance.
- Reduced Downtime: Wipers that fail unexpectedly can lead to service disruptions and costly repairs. Matador’s focus on quality minimises such occurrences, keeping vehicles on the road and passengers happy.
- Continuous Improvement: ISO 9001 encourages a culture of ongoing improvement. Matador constantly analyses production and service to refine their products and processes, ensuring they remain at the forefront of wiper technology.
Quality Assurance: Beyond the Certification
While ISO 9001 provides a solid foundation, Matador is committed to specific quality assurance measures.
- Taking responsibility for all aspects of our supply chain, working with suppliers to ensure compliance with our quality management system and improving our cost effectiveness and efficiency.
- Managing and continually improving the quality management system systematically, in every part of our business, assigning clear management responsibility for compliance and improvement.
- Ensuring that Quality Objectives are set at all levels of the organisation and adequate resources are provided in order to achieve them.
ISO 9001 and meticulous quality assurance yields tangible benefits for vehicle manufacturers and maintenance teams.
- Prioritising Safety: Clear visibility is the cornerstone of safe driving, especially in challenging weather conditions. Matador wipers give drivers an unobstructed view, mitigating the risk of accidents and ensuring the well-being of passengers and other road users.
- Elevating Passenger Comfort: Passengers value a smooth and enjoyable journey. Reliable wipers contribute significantly to this by eliminating visual distractions and maintaining a clear, panoramic view of the surroundings.
- Optimising Costs: Matador wipers offer a high return on investment. Their exceptional longevity and reduced maintenance requirements lead to substantial long-term cost savings, making them a prudent choice for budget-conscious specifiers.
At the Matador Company quality is at the heart of our business. As manufacturers of windscreen wiper and washer systems specified by some of the leading vehicle manufacturers, we embrace the challenge of keeping pace with the advances in material and manufacturing demanded by our clients. This has made us a highly respected, quality OEM source for bus and coach manufacturers as well as in other equally critical sectors like rail and construction. With over 40 years’ experience in the wiper industry, Matador® can understand our client requirements and bring our expertise to provide tailored solutions to their questions. Visit our website, and get in touch with us to find the answer to your wiper and washer problems.